Refund policy

Changed your mind?
You can cancel your order for any reason within 14 days of receiving your scarf. Email us at hello@inkbeck.com to let us know, then send the scarf back within 14 days of telling us. We'll reply with the return address.

Please return the scarf unworn and in its original packaging, using a tracked service. Return postage is paid by you, unless the scarf is faulty or we sent you the wrong item.

Your refund
We'll refund the full amount you paid within 14 days of receiving the scarf back, or of you showing us proof that you've sent it, if that's sooner. The refund goes back to your original payment method. If the scarf comes back worn or damaged, we may reduce the refund to reflect its loss in value.

Faulty or wrong item
If your scarf arrives faulty or damaged, or it isn't the design you ordered, email us within 30 days of delivery with a photo. We'll send a replacement or give you a full refund, whichever you prefer, and we'll cover the cost of the return.

This policy does not affect your statutory rights.